Refund policy

Last updated 21 October 2026

We want you to pay for CutRadar only if it’s useful to you.

14-day refund

If CutRadar isn’t for you, ask for a refund within 14 days of your first payment and you get the full amount back. Ask from Settings → Plan & billing → Ask for a refund, or email support@cutradar.com from the email you signed up with. No call. Most monthly-plan refunds are done on the spot. If you’ve marked a creator as your client in CutRadar, have been refunded before, or are on a yearly plan over $100, a person looks at it and replies within 2 business days.

Cancelling

You can cancel your subscription at any time from your account. You keep access until the end of the period you’ve already paid for, and you won’t be charged again. Periods after the first 14 days aren’t refunded, except where the law says otherwise.

AI credit packs

A pack of AI credits can be refunded in full within 14 days of buying it, as long as none of its credits have been used. Credits from a refunded pack are removed from your account. Bought credits don’t expire, and they can be used while you have AI Plus.

How refunds are paid

Payments are handled by our payment provider, Paddle, the merchant of record for your order. Refunds go back to the card or PayPal account you paid with, usually within 5–10 business days depending on your bank. Paddle’s buyer terms also apply to your purchase.

Questions

Anything about a payment, email support@cutradar.com. See also the Terms and pricing.